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Wendy’s relies on in-house service technicians because of a simple equation: A technician who works for the company and is trained to work on the same equipment will be more productive. However, it’s very expensive to maintain an internal work force like this, and if the team is not manged properly, it’s more cost effective to use outside resources, who are paid only when work is needed. Continue reading
Sometimes just receiving notice from your technicians or external service vendors that a job was completed isn’t enough assurance when verifying work. A picture can clearly show that not only was the repair or service completed, but that it was completed at the standards required. The Work Order Network provides the right tools for your Internal Technicians and External Service Vendors to properly capture and report on completed work through picture attachments. Continue reading