Category Archives: Success Stories

Jack in the Box Call Avoidance Success

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Jack in the Box, a Work Order Network power user, has been utilizing Corrigo’s Facility Management solution since 2004. In 2008, Jack in the Box harnessed the true power of Corrigo’s solution by connecting with their Service Providers over the Work Order Network, giving Jack in the Box complete visibility into facilities operations. Currently, Jack in the Box manages the repair and maintenance of over 550 corporate restaurants and are in the process of integrating 350 Qdoba corporate restaurants across the country from a Service Center located in Phoenix, AZ.

 

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El Pollo Loco’s Warranty Savings

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Having grown to over 170 corporately managed locations across five states, EL Pollo Loco facility management decided it was time to get ahead of the curve and apply some new technology to their processes. “Facility management will always include a reactive element, particularly in the restaurant business,” said Dan Milojevich, Director of Facilities. “But that doesn’t mean that you have to resign yourself to a ‘fire-fighting’ mode of operations, even for break/fix work.” Continue reading →

Wendy’s Leveraging The Work Order Network

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Wendy’s relies on in-house service technicians because of a simple equation: A technician who works for the company and is trained to work on the same equipment will be more productive.  However, it’s very expensive to maintain an internal work force like this, and if the team is not manged properly, it’s more cost effective to use outside resources, who are paid only when work is needed. Continue reading →

The Benefits of Mobile

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Why does a completely mobile solution matter? Managing your facilities is a constant on-the-go process for everyone involved, from service request to repair. Having a mobile solution is essential to your success.  Without a sufficient range of mobile options, real-time process compliance – the key to measuring theeffectiveness of all field operations cannot be achieved. Only the Work Order Network gives you, your stores, your Facility Managers, and your Service Providers sufficient mobile options to ensure

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