Jack in the Box, a Work Order Network power user, has been utilizing Corrigo’s Facility Management solution since 2004. In 2008, Jack in the Box harnessed the true power of Corrigo’s solution by connecting with their Service Providers over the Work Order Network, giving Jack in the Box complete visibility into facilities operations. Currently, Jack in […]
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Having grown to over 170 corporately managed locations across five states, EL Pollo Loco facility management decided it was time to get ahead of the curve and apply some new technology to their processes. “Facility management will always include a reactive element, particularly in the restaurant business,” said Dan Milojevich, Director of Facilities. “But that […]
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If your business uses refrigerant, the Environmental Protection Agency (EPA) has established compliance guidelines for tracking  refrigerant use within your organization.The Work Order Network refrigerant tracking system tracks your refrigerant usage, leakages, and response times to leakages for EPA compliance. Your internal technicians are also proactively required to enter in refrigerant  information, if applicable, prior to completing a work order.     […]
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Wendy’s relies on in-house service technicians because of a simple equation: A technician who works for the company and is trained to work on the same equipment will be more productive.  However, it’s very expensive to maintain an internal work force like this, and if the team is not manged properly, it’s more cost effective […]
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Sometimes just receiving notice from your technicians or external service vendors that a job was completed isn’t enough assurance when verifying work. A picture can clearly show that not only was the repair or service completed, but that it was completed at the standards required. The Work Order Network provides the right tools for your Internal Technicians […]
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Why does a completely mobile solution matter? Managing your facilities is a constant on-the-go process for everyone involved, from service request to repair. Having a mobile solution is essential to your success.  Without a sufficient range of mobile options, real-time process compliance – the key to measuring theeffectiveness of all field operations cannot be achieved. Only the Work Order Network […]
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Overview video on how to Create a Report in the Enterprise Application using the Reporting Wizard. The Reporting Wizard allows you to create standard reports related to any area of your facilities operations, giving you complete visibility into all of your assets, work orders, locations, technicians, vendors, and much more.
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Verifying that your Vendors are checking-in when arriving on-site and checking-out when work is complete  is a central key to facilities success.  Utilize check-in & check-out as an alternative to the call-in IVR method. 
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Preventative and Recurring Maintenance (PMRM) Scheduling enables Facility Manager’s to have Work Orders dispatched automatically to Vendors for standard recurring work.
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Download Document  
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Updates to the CorrigoNet Mobile App for internal Technicians include:  a new action bar at the top of the phone screen, asset tagging scan abilities to check-in & check-out, new warranty displays, progressive list scrolling, and more!   Download Document  
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The Summer 2013 Release Includes changes to: the customer portal, reporting, visit functionality, service vendor management, asset tagging, technician check-in & check-out capabilities, refrigerant tracking, and much more!
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This document intends to help you make sense of the different CorrigoNet releases currently available.  For a variety of reasons, CorrigoNet clients use one of a handful of different versions. To understand which release notes apply to you, it’s helpful to understand a few things about the CorrigoNet platform.   Download Document  
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The CorrigoNet Mobile App Android Release includes the following features: (1) Attaching a voice recording to a work order (2) Warning pop-up message when pressing the “back” button (3)   Work Order Signature Capture Confirmation. For a complete list of the CorrigoNet Mobile App features for Android & iOS, Click Here
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The Work Order Network makes it easy to find qualified Service Vendors in your area.  To begin, watch the overview video below and then dive into the Vendor Sourcing Site found at sourcing.workordernetwork.com .
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If your business uses refrigerant, the Environmental Protection Agency (EPA) has established a basic set of compliance regulations.  The Work Order Network helps you track your refrigerant history in a variety of ways.  To get started, utilize the Refrigerant Tracking User Guide below.
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Video on how to best utilize the import & export functionality of CorrigoNet.  Utilized correctly, the import and export feature can save you time when it comes to adding, editing, or deleting large amounts of data at once.
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A summary of  the reports available in CorrigoNet.  Reports can be created on an individual basis or set as a subscription to be sent out on a recurring basis.
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Release notes for the updated CorrigoNet Mobile App for iPhone & iOS Devices. Updates include improvements to how warranty information is tracked, posted, and accessed.
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Release notes for the updated CorrigoNet Mobile App for Android. Updates include improvements to the Alert Notifications as well as how warranty information is tracked, posted, and operated.
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Best practices the lead to big savings: Service Warranties, Vendor Check-In/Check-Out, Negotiated Rates, Spend Limits, Call Avoidance, Visit Scheduling.
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How to create and complete Work Orders over the Work Order Network via the the Back Office Portal.
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A work plan is a way to take a multi-item work order and divide the tasks into separate child work orders. These child work orders can then be reassigned to a new vendor or technician. The parent work order is still attached to the children through the work plan. Work plans are often used for […]
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Service Warranty  – a guarantee on work performed by a service provider. A facilities management group, for example, might have a warranty stating that any work they do is guaranteed for thirty days. If the item worked on breaks down within thirty days of the provider doing work on it, the provider will make repairs […]
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The following steps should be completed when you have finished with a work order and youare planning to mark it as Completed. Some of the steps below are mandatory and some of them you might need to do depending on the work you performed.
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The Work Order Network provides the tools to not only measure your Service Vendors quality of work,but also how to quickly replacement bad Vendors with the top rated Vendors in your area. Vendorsourcing on the Work Order makes it easy to identify Vendors who are not only top rated, but alsoalready connected to the Work […]
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This document provides a step-by guide to adding an asset or piece of equipment to your account. For many users, this is the critical task they need to know. However, in order to setup the system, you need a more comprehensive understanding of what’s referred to as the “Knowledge Base” which forms the basis for […]
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You can attach MS Word files, image files, PDFs, or any other type of document file to a workorder, customer record, user record or asset in the system.
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The Work Order Network gives you complete control and visibility into how your Techniciansare capturing labor time while out in the field. Before understanding how to approve, edit,manage, and export timecards, it is essential to have a basic understanding of how your technician’s labor hours are being captured.
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Work orders are the central unit of action and have several defining characteristics:   1. They define work that needs to be done, comprising one or more tasks. 2. They are usually assigned to a single resource whose job it is to do the work. 3. They are usually expected to be completed in a […]
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The inventory management functionality automates the process of tracking inventory. All the parts and materials that your service technicians require to do their work are entered into the system. This lets you always know how much inventory you have on hand in your various stock locations. And it lets the service personnel in the field […]
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  What Facilty Managers like you are saying about the Work Order Network.   “Corrigo is a very easy system to pick up. You can enter work orders within minutes and the detailed notes within the system are very helpful…”
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  You can attach MS Word files, image files, PDFs, or any other type of document file to a work order, customer record, or user record in the system.    
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CorrigoNet 7.7 Interim Release provides a few key updates in regards to photo capabilties, workplan views, work order details, and more. Please review the release notes below.
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As an Internal Company Technician this guide is intended to get you going quickly with the CorrigoNet Mobile App and only details some of the essential functions.  For a detailed look at the application please refer to the detailed Mobile User Guides.   For iOS:   Download Document           For Android: […]
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Once you have found a Service Vendor you wish to assign work, the first step is to connect with them through the Work Order Network. If you are in search for a top rated Service Vendor in your area, be sure to visit sourcing.workordernetwork.com before continuing with the steps below.
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Documentation on creating a Preventative or Recurring Maintenance Schedule (PMRM).
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Documentation on how to successfully mass update Preventative and Recurring Maintenance Schedules (PMRM).
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  The enhancements listed in this document were applied to CorrigoNet 7.6a and will be available in version 7.8.  Updates include enhancements in viewing IVR codes, easier access to compliance information, and a few new reporting fields.
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Release notes for the updated CorrigoNet Mobile Technician.  Updates include improvements to photo upload & capture ability, customer signature capture, voice note capture, materials barcode scan search, and much more.
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The latest version of the CorrigoNet Mobile Technician App for iPhone & iPad is now available at the App Store.   The video below provides an overview of the update.
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The 7.7 Release, now available for select clients, radically re-shapes the ability of 3rd-party service companies, working as “requestors” on the Work Order Network, to bill their customers via powerful new consolidated customer invoicing. 
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Overview demo of CorrigoNet’s Mobile App features for Facility Managers & Technicians.
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Common terms used in the Work Order Network.
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The primary advantage of the Work Order Network not only resides is getting each of your locations connected, but also connecting to each of your Service Vendors through the network. Unlike traditional,“closed systems”, the Work Order Network gives service vendors their own web-based application
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The lifeblood for facility management revolves around the proper care and maintenance of your assets.  Having a system that records and reports on each of your assets individually and collectively is key to smart facilities decision making. 
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Automatically assign a 30 day warranty on every asset for every service repair performed.  If service is requested on the same asset within the warranty period, you’ll be automatically notified.
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Release Notes for CorrigoNet Version 7.5d
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Release Notes for CorrigoNet Version 7.5c
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Release notes for CorrigoNet Version 7.4
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Release notes for CorrigoNet Version 7.3
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Release notes for CorrigoNet Version 7.2
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Additional Release Notes for CorrigoNet Version 7.0.4
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CorrigoNet Version 7.6a Release Notes
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Release Notes for CorrigoNet Version 7.1
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Release notes for CorrigoNet Version 7.0
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Vendor scoring gives you insight into how vendors are performing both in timeliness and in work quality. The letter grade given to vendors reflects both a Compliance Score based on responsiveness requirements set in CorrigoNet and a subjective Satisfaction Score that comes from the ratings given as part of work completion verification.
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The latest features found within the CorrigoNet Mobile App.
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With the Work Order Network, keeping  your facilties operations on budget is made easy.
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A few keys features to have in place to maximize your facilties management ROI
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Scoring you Vendors on The Work Order Network is key to maintaining your brand image.  Work with the best Vendors in your area and replace the bad, it’s that simple.
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Video showing how work is verified and rated on the Work Order Network.
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Video demonstrating how to set-up the three compliance metrics that are used to calculate your Vendors scores.
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User guides for your internal technicians that detail all mobile functionality of the Work Order Networks Technician App.  For iPhone (iOS) & Android.
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Understanding the differences between Software as a Service (SaaS) and Self-Hosted Software is key to understanding why Self-Hosted Software is now a product of the past.
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Vendors can get started quickly with the Work Order Network’s Smartphone Check-In & Check-Out feature with the guide below.
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Detailed instructions for  Vendors to follow to properly Check-In & Check-Out when servicing work over the Work Order Network.
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Release Notes for CorrigoNet Version 7.6
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