Wendy’s relies on in-house service technicians because of a simple equation: A technician who works for the company and is trained to work on the same equipment will be more productive. However, it’s very expensive to maintain an internal work force like this, and if the team is not manged properly, it’s more cost effective to use outside resources, who are paid only when work is needed. Continue reading
Tag Archives: Technicians
Timecard Management
The Work Order Network gives you complete control and visibility into how your Techniciansare capturing labor time while out in the field. Before understanding how to approve, edit,manage, and export timecards, it is essential to have a basic understanding of how your technician’s labor hours are being captured. Continue reading