The links below will start short instructive videos. It is recommended that all users view each video at least once.
Watch the Getting Started video for an introduction, as it combines several of these video together, or click below to view a specific topic:
Discusses the Work Order Network.
Describes registering with the Work Order Network.
Getting in on WorkTrack.
Changing your password.
Why and how you respond to a work request. Also, what to do if you do NOT want to accept the work request.
How customers send you updated information. Also, what the flags mean and how to clear a flag.
How you complete work.
Creating and submitting an invoice.
How to handle an invoice dispute.
How to change where alert notifications (ie. new work requests) are received.
See other work you performed at this location, for this customer, or even the history of activity within a specific work order.
For more videos and training guides, please click here.
In case you have further questions about WorkTrack, please don’t hesitate to contact us!