By making it easy and convenient to update work orders, information about the work being completed for invoice is more accurate. This consequently gives your customers who are requesting the work higher degrees of visibility Continue reading
Category Archives: managing-posts
The Dispatch Board
Video demonstrating the use of the dispatch board. The dispatch board allows managers and operators to quickly identify which technicians are available and qualified to service a job. Continue reading
Dispatching Emergency Work
How to properly dispatch an incomming service request classfied as an Emergency. Continue reading
Work Order Flags & Updates
Video explaining how to manage customer updates and flags in WorkTrack.
Viewing Work Order History
How to view past service history from a particular Work Order or Customer on the Work Order Network. Continue reading
