Common terms used in the Work Order Network. Continue reading
Category Archives: User Guides
WorkTrack Service Management Mobile App Feature Matrix
Current features included in the WorkTrack Service Management Mobile App. Continue reading
Backdating Work Orders
By making it easy and convenient to update work orders, information about the work being completed for invoice is more accurate. This consequently gives your customers who are requesting the work higher degrees of visibility Continue reading
WTSP/WTSM/IFSM – Tax Update (11/12)
The Work Order Network recognizes and reports on the three types of sales tax levied in Canada:
(1) Provisional Sales Tax (PST)
(2) Good and Services Tax (GST)
(3) Harmonized Sales Tax (HST)
The Dispatch Board
Video demonstrating the use of the dispatch board. The dispatch board allows managers and operators to quickly identify which technicians are available and qualified to service a job. Continue reading
